Client Description
GO Mobile Flooring is a Tampa-based flooring company with over 50 years of combined experience in the industry. They are known for their exceptional service and quality flooring solutions. The company was facing challenges in managing their website, payment gateway, and integrating payments with Solu-Pay into their NetSuite system. They sought a solution to streamline their business processes and needed day-to-day support for managing their websites and NetSuite operations.
Pre State
Before engaging with EmphoraSoft, GO Mobile Flooring was struggling with various operational challenges. Their website required customization to enhance user experience and offer a seamless payment process. Integrating Solu-Pay with NetSuite was a complex task, and they needed a reliable payment gateway solution. The company lacked efficient tools to manage their end-to-end websites, and their NetSuite operations were not optimized for their specific business needs.
Bridge
EmphoraSoft provided a comprehensive solution to address GO Mobile Flooring’s challenges. The key steps of the bridge phase were as follows:
NetSuite Customization: EmphoraSoft customized GO Mobile Flooring’s NetSuite system to align with their specific business requirements. This involved configuring the system to manage various aspects of their operations effectively.
Payment Gateway Integration: A secure and user-friendly payment gateway was integrated into their website. This allowed customers to make payments seamlessly, enhancing the overall user experience.
Solu-Pay Integration: EmphoraSoft successfully integrated Solu-Pay with NetSuite, ensuring that all payment processes were streamlined and automated. This eliminated errors and delays in payment processing.
Streamlined Processes: EmphoraSoft identified and streamlined various business processes to improve efficiency and reduce manual effort. This included optimizing inventory management, order processing, and financial operations.
Day-to-Day Support: EmphoraSoft provided ongoing support to GO Mobile Flooring for managing their websites and ensuring that their NetSuite system ran smoothly on a daily basis.
Post State
Following the implementation of EmphoraSoft’s solutions, GO Mobile Flooring experienced significant improvements in their operations:
Enhanced Website Functionality: The customized website and integrated payment gateway provided a seamless and user-friendly experience for customers, resulting in increased online sales.
Efficient Payment Processing: Solu-Pay integration with NetSuite led to a dramatic reduction in errors and delays in payment processing. This enhanced the financial stability of the company.
Streamlined Business Operations: With optimized processes, GO Mobile Flooring was able to manage its inventory, orders, and financial operations more efficiently. This resulted in cost savings and improved productivity.
Ongoing Support: EmphoraSoft’s day-to-day support ensured that GO Mobile Flooring’s websites and NetSuite operations continued to run smoothly, providing them with peace of mind and the ability to focus on their core business activities.
By collaborating with EmphoraSoft, GO Mobile Flooring was able to overcome their operational challenges, improve customer satisfaction, and achieve a more streamlined and efficient business model.
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Hear from our happy customers
We are thoroughly impressed with the overall progress we've been making on this integration project. It's a testament to the hard work and dedication you've put into it. I sincerely appreciate all your efforts and the collaborative spirit we've had. I'm really looking forward to successfully completing this project and, hopefully, tackling many more exciting ones together in the future.
Keep up the great work, EmphoraSoft!
Founder + CEO, Information Technology & Services, ON, Canada
We worked with EmphoraSoft for building SuiteApp on the NetSuite platform for Zinrelo. Their team has very good expertise in NetSuite scripting and solutioning. They have delivered a high quality product keeping in mind the time deadlines. They are reachable and a great team to work with. I would strongly recommend EmphoraSoft for NetSuite implementations.
Yahya, Engineering Manager, Zinrelo, FL, USA
The integration of NetSuite with Mindbody has been a game-changer for our business. It has drastically reduced the manual effort required to validate transactional updates, freeing up our valuable time and resources. EmphoraSoft's expertise in implementing NetSuite has made this transition seamless, simplifying our daily operations leading to significant business success.
NetSuite Manager, Personal Care Product Manufacturing, UAE
EmphoraSoft has been an invaluable partner for our business. Their NetSuite customization, website integration, and payment gateway solutions have made a remarkable impact on our operations. EmphoraSoft's exceptional support in managing our websites and providing day-to-day NetSuite support ensures our business runs smoothly.
Business Manager, Flooring Company, FL, USA
EmphoraSoft has been instrumental in addressing a critical challenge we faced with our Suite Commerce Portal. Their solution on integrating NetSuite Suite Commerce with Smarty Streets, has been a game-changer. Now, all addresses are thoroughly validated, ensuring 100% accuracy. This has significantly reduced incorrect shipments, saving us time and resources. We're immensely grateful for EmphoraSoft's expertise in solving this problem and their commitment to our success.
Senior Manager, Civic and Social Organization, NY, USA
EmphoraSoft's seamless integration with NetSuite provides us with real-time access to quotes, orders, invoices, and even allows us to process payments efficiently. This level of visibility has greatly improved our customer service and financial operations. Additionally, the portal's partner registration and tier management features have enhanced our collaboration with partners, offering them complete insight into their customers. The ability to broadcast messages about events and promotions is a fantastic tool that keeps everyone informed and engaged. EmphoraSoft has truly elevated our communication game!
Senior Manager, Design Services, FL, USA
EmphoraSoft's NetSuite Advanced Manufacturing implementation has truly transformed our business. The integrated cloud platform has given us unprecedented control and visibility throughout their manufacturing process, consolidating our operations into one efficient system. This shift has led to remarkable improvements in operational efficiency, with a reduction in 'Cost to Produce' and a significant decrease in dependencies on disconnected third-party systems. EmphoraSoft's expert team of Solution Architects transformed our business from Order-to-Cash through Build-to-Ship, leveraging NetSuite's capabilities to optimize shop floor planning and significantly reduce operating costs, making us more profitable.
NetSuite Director, Manufacturing - Fabricated Metal Products, MI, USA
We are pleased with EmphoraSoft's Gantt Chart development based on Projects and Resource Skill set. This tool has revolutionized our project management by providing us with a clear and visual representation of our project timelines and resource allocation. It has enabled us to make more informed decisions, allocate resources efficiently, and streamline our project workflows. EmphoraSoft's expertise in developing this solution has greatly improved our project planning and execution, and we couldn't be happier with the results.
Senior NetSuite Manager, IT Services and IT Consulting, UK
EmphoraSoft's expertise in building NetSuite Integration with our system has been a game-changer for our business. Their seamless integration solution has allowed us to automate processes, synchronize data, and improve the overall efficiency of our operations. This integration has not only saved us time but has also reduced the likelihood of errors in data transfer. EmphoraSoft's team demonstrated exceptional skill and dedication throughout the integration process, ensuring that it met our specific needs.
CEO, IT Services and IT Consulting, NY, USA
Hear from our happy customers
Emphorasoft built a Suite app for Zinrelo on the NetSuite platform. This solution offers a loyalty program along with reward programming for all NetSuite customers. 20+ customers are using Zinrelo along with NetSuite so far.
Zinrelo
Palo Alto, California
Emphorasoft Offered NetSuite Customization for their website along with a payment gateway and integration of all the payments to NetSuite. Many other processes have been streamlined and customized as per their business needs. Managing their end-to-end websites along with NetSuite day-to-day support.
Go MOBILE Flooring
USA
Emphorasoft offers a Web Portal for effectively communicating with their customers, Partners. This portal tightly integrates with NetSuite and customers can have visibility of all Quotes, orders, and invoices, and customers can clear payments through their portal which integrates with NetSuite. Partners also register with this portal along with their tiers and have complete visibility of their customers.
Priano
FL, USA